This Notice explains how Identity, Inc. may use and disclose your health information and your rights. You can request a paper copy or alternate format at any time. For questions or help, contact our Privacy Officer at legal@identityalaska.org or 907-865-3247.
Notice of Privacy Practices (HIPAA)
Effective: August 25th, 2025 • Organization: Identity, Inc. (“we,” “us,” “our”)
Contact for privacy questions/requests: Privacy Officer – legal@identityinc.org • 907-865-3247 • 307 E Northern Lights BIvd. Suite 101, Anchorage, AK 99503
This Notice describes how we may use and disclose your health information (“PHI”) and explains your rights. We are required by law to keep your information private, give you this Notice, and follow it.
Our responsibilities
Maintain the privacy and security of your PHI and notify you if a breach occurs.
Provide this Notice and follow its terms (and post the current version on our website and in our clinics).
Give you timely access to your information, including through our patient portal, except in limited situations allowed by law.
How we use and share information
For treatment, payment, and health care operations
We may use and share your PHI to:
Treat you – e.g., among our clinicians or with your other providers to coordinate care.
Bill and get paid – e.g., send claims to your health plan and confirm eligibility.
Run our organization – e.g., quality improvement, training, accreditation, licensing, and auditing.
Other uses and disclosures allowed or required by law
We may also share PHI for:
Public health and safety (e.g., disease reporting, adverse events, product recalls).
Abuse, neglect, or domestic violence reporting when permitted or required by law.
Health oversight (e.g., audits, inspections).
Judicial and law-enforcement requests (only as required or permitted by law).
Coroners/medical examiners, organ and tissue donation, workers’ compensation.
Research when approved by an IRB/privacy board or with your authorization.
To prevent or lessen a serious and imminent threat to health or safety.
As otherwise required by law.
We will not use or disclose your PHI for marketing, sale of PHI, or most disclosures of psychotherapy notes without your written authorization. If you authorize a use/disclosure, you may revoke it at any time.
Special protections & important options
Substance Use Disorder (42 C.F.R. Part 2)
Some records related to substance use disorder services are subject to Part 2, which provides extra protections. We generally cannot use those records in legal proceedings against you and cannot disclose them without your written consent or a qualifying court order. When we share Part 2 information, the recipient is warned that further re-disclosure is limited by law.
Reproductive health information
We do not use or disclose PHI for certain investigations or proceedings related to lawful reproductive health care. In some situations, the law requires a signed attestation before we disclose PHI potentially related to reproductive care. We follow those rules.
Minors, parents, and other personal representatives
We follow Alaska and Washington law on when a parent/guardian or other person is a “personal representative” who can access a minor’s records. In some cases, minors can consent to their own care (for example, certain behavioral health, HIV/STI, or reproductive health services). When state law gives minors confidentiality, parent/guardian access may be limited.
Restricting disclosures to a health plan (cash-pay)
If you pay in full out-of-pocket for a specific item or service, you can ask us not to share information about that item/service with your health plan. We will honor this request unless disclosure is required by law.
Confidential communications
You may ask us to contact you in a specific way (for example, at a different mailing address or phone number). We will accommodate reasonable requests to help protect your privacy and safety.
Fundraising (nonprofit)
We may contact you to support our mission. You can opt out at any time, and your decision will not affect your care.
Your rights
Get an electronic or paper copy of your medical record. Ask to inspect or get a copy; we will provide it in a reasonable time and format and may charge a reasonable fee as allowed by law.
Ask us to correct your record if you think it is wrong or incomplete.
Get a list (“accounting”) of certain disclosures we made, other than for treatment, payment, and operations.
Ask us to limit what we use/share for treatment, payment, and operations. We are not required to agree, except for the cash-pay restriction described above.
Choose someone to act for you (e.g., a legal guardian or someone with health care power of attorney).
Get a paper copy of this Notice at any time, even if you agreed to receive it electronically.
File a complaint if you believe your privacy rights were violated—without retaliation:
Contact our Privacy Officer (see above), or
U.S. Department of Health & Human Services, Office for Civil Rights: www.hhs.gov/ocr/privacy/hipaa/complaints/
Language access and accessibility
We provide free language assistance and auxiliary aids and services (such as qualified interpreters, TTY/relay, and accessible formats). Ask any staff member or contact our Privacy Officer for help.
Nondiscrimination: We do not discriminate on the basis of race, color, national origin, age, disability, sex (including sexual orientation, gender identity, and pregnancy), or any other status protected by law. See our Section 1557 Notice of Nondiscrimination and Notice of Availability of Language Assistance and Auxiliary Aids posted in our clinics and on our website.
This Notice covers health information we create or receive while providing care
This HIPAA Notice applies to your medical care with us. Information collected outside HIPAA (for example, on our public website or apps) may be covered by a separate Consumer Health Data Privacy Policy—see our website.
Changes to this Notice
We may change this Notice and the changes will apply to information we already have and to new information. The current Notice will be posted in our clinics and on our website with the effective date at the top.
Recordkeeping: We keep this Notice and your acknowledgment of receipt for at least six (6) years, as required by law.