Section 1557: We do not discriminate.

Identity, Inc. complies with federal civil rights laws, including Section 1557 of the Affordable Care Act. We do not discriminate based on race, color, national origin (including language), age, disability, sex, sexual orientation, gender identity or expression, sex characteristics (including intersex traits), or pregnancy-related conditions.

Free aids and services.

We provide reasonable modifications for people with disabilities and free language assistance for people whose primary language is not English—qualified interpreters and information in other formats (such as large print, braille, audio, or accessible electronic formats). These services are provided timely and at no cost. To request help, contact our Section 1557 Coordinator.

Section 1557 Coordinator (contact):

[Name, Title] • [phone] • [email] • [mailing address]

How to get help or file a concern.

• Contact us: Reach our Section 1557 Coordinator using the contact information above.

• Grievance (if applicable): You may file a grievance with our Coordinator. We will not retaliate for filing a grievance or complaint.

• File a civil rights complaint with HHS OCR: Use the OCR Complaint Portal or file by mail/phone. See hhs.gov/ocr/complaints for instructions and language assistance.

Notice of Availability — translations

Language assistance and auxiliary aids described above are available free of charge. This notice is provided in English and in additional languages commonly spoken by individuals with limited English proficiency in the states where we operate.

View translations here.